Actions & Events

Workflow Action:

• Login: Authenticate and log in to the Plivo platform using your Plivo credentials. This action is essential for initializing the communication session and making or receiving calls.

• Logout: Safely log out from the Plivo platform. Use this action to end your session and ensure that no further calls or messages can be sent or received.

• Make a Call: Initiate a phone call to a specified phone number using Plivo’s powerful API. Just provide the destination number and start connecting with your users instantly.

• End Call: Terminate an ongoing call. This action allows you to hang up any active call made through the Plivo API.

• Answer Incoming Call: Automatically answer an incoming call. This action is perfect for building workflows where you need to immediately connect with callers.

• Reject Incoming Call: Reject an incoming call. Use this action to decline calls that you don’t wish to answer.

• Ignore Incoming Call: Ignore an incoming call without notifying the caller. This action can be used in situations where you want to silently bypass incoming calls.

• Mute and Unmute: Mute or unmute your microphone during an ongoing call. This action allows you to manage call audio without ending the call.

• Sending DTMF: Send Dual-Tone Multi-Frequency (DTMF) tones during a call. This is useful for navigating automated systems, such as phone menus, by sending keypad inputs.

Workflow Events:

• Incoming Call: Triggered when there is an incoming call to your Plivo account. This event can be used to notify users or automatically handle incoming calls.

• Incoming Call Canceled:

• Call Terminated: Triggered when a call is terminated, either by the caller, the recipient, or due to a network issue. Use this to manage call logs and follow-up actions.

• Incoming Call Ignored: Triggered when there is an incoming call in ignored. This event can be used to notify users or automatically handle incoming calls.