Recording a Call

Start a Call

  1. Add the Twilio Client element to the page

  2. Add the call button

  3. Select the button > Click Start/edit workflow

  4. Element actions > Start Call a Twilio Client

Start Recording Action

There are multiple ways to implement this action:

  • Automated: Using the Call Status is Open element event with the Create a Call recording action to start the call recording once the call is answered.

  • Manual: You can add a recording button to the UI, and trigger the Create a Call recording action when it's clicked. Make sure that this button will be only clickable when the call status is open.

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